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Random scrolling using NT8 on Mac with parallels

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    Random scrolling using NT8 on Mac with parallels

    Hi,

    Sometimes NT8 appears to be receiving scrolling input, even though I'm not intending to scroll. Although, I suppose it could be a problem with my mouse (I'm using Apple's magic mouse 2, which has a rather ambiguous "scroll wheel"), I thought I would check if this is a known issue. Occasionally (e.g. once every hour or so), whatever UI element I hover my mouse over receives the input: the chart advances or recedes, the limit price fluctuates wildly on the order ticket, the order list scrolls up or down, etc.

    I'm running NinjaTrader with parallels (Windows 10 image) on macOS Catalina 10.15.2.

    #2
    Hello somespace,

    Thank you for your note.

    We do not have any prior reports of scrolling input issues such as this, I would first suggest attempting to test this behavior using a different mouse. If you are unable to reproduce using another mouse, it is most likely an issue isolated to your current mouse.

    Please let us know if we may assist further.

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      #3
      horizontal scrolling does not work in scripteditor ( NT8 on Mac with parallels gesture

      )
      Last edited by Andrew Sh; 07-01-2020, 12:13 AM.

      Comment


        #4
        Originally posted by somespace View Post
        Hi,

        Sometimes NT8 appears to be receiving scrolling input, even though I'm not intending to scroll. Although, I suppose it could be a problem with my mouse (I'm using Apple's magic mouse 2, which has a rather ambiguous "scroll wheel"), I thought I would check if this is a known issue. Occasionally (e.g. once every hour or so), whatever UI element I hover my mouse over receives the input: the chart advances or recedes, the limit price fluctuates wildly on the order ticket, the order list scrolls up or down, etc.

        I'm running NinjaTrader with parallels (Windows 10 image) on macOS Catalina 10.15.2.
        I continue to struggle with this as well, through BigSur. It's a real PITA.

        Comment

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