Remove All Drawing Tools - not working

[Irukandji]

just that - my drawings won't remove using this feature any more

[NinjaTrader_Heath]

Hello Irukandji,

Thank you for your post.

We'll need more information in order to determine the cause of this.

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)
• What is your NinjaTrader license Key? You will find this under Help -> License Key
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• Who is your broker?
• What instrument symbol (and expiry if applicable) have you selected? For example, ES 06-20, AAPL, EURUSD, etc.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

Please send a screenshot to show what is persisting on your chart after removing all drawing objects?

To send a screenshot with Windows 7 or newer I would recommend using the Windows Snipping Tool.

Click here for instructions

Alternatively to send a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.

Click here for detailed instruction

Thank you I'll await your reply.

[-=Edge=-]

just that - my drawings won't remove using this feature any more

Have you by chance drawn global draw objects on the same chart tab for multiple instruments?

[Irukandji]

Have you by chance drawn global draw objects on the same chart tab for multiple instruments?

don't know - how do I check? Thanks.

[-=Edge=-]

don't know - how do I check? Thanks.

Outside of whether it's global.. No easy way to tell after the fact.. Just thought maybe you'd know if you utilize your charts that way..

But, if your draw objects were not globally drawn.. what I had in mind would not matter.. and you'll want to follow-up with NinjaTrader_Heath

[brucerobinson]

I have a hazy recollection of an update remving Hotkeys for this. If you're using Hotkeys to do this I'd look to make sure they're there. I can't recall if they're default or custom or whatever, I just have it in the back of my mind that this happened to me, to find the reason it wasn't working was no Hotkeys