Chart Recovery

[Mpashinski]

I'm new to Ninja Trader 8 and when I log on, my connections are successful and my chart setup in Workplaces is highlighted green but my chart does not appear. Any advice?

[NinjaTrader_Manfred]

Hello Mpashinski,

If possible, please post a screenshot of what the charts look like after you've connected. We can then best assist further.

Thank you in advance, I look forward to your reply!

[Mpashinski]

That's the problem, no chart appears.

[Mpashinski]

I was able to go to restore charts and retrieve my saved charts

[NinjaTrader_Manfred]

Hello Mpashinski,

Thank you for the clarification, I'm glad you were able to retrieve the charts.

If you would like to address why the charts didn't load originally please send us an email at [email protected], we'd be happy to look into this!