Bug with rays and extended lines

[ra1den]

There is a problem with rays and extended lines that causes them to "jitter" around and display inaccurately, as the chart is moved. This problem does not occur with normal lines with fixed endpoints. I've posted a quick video to show this problem:

https://youtu.be/TiHZsNvrIdQ

Any input on this would be much appreciated!

[NinjaTrader_ChelseaB]

Hello ra1den,

Thank you for reporting this behavior.

What version of NinjaTrader 8 are you using? (Help > About e.g. 8.0.X.X)

[ra1den]

Hello, I am using 8.0.13.1.

Thanks!

[NinjaTrader_EricB]

Hello ra1den,

Thank you for your reply.

I see that you're running an older version of NinjaTrader 8. The newer versions contains many critical updates to the database along with fixes to drawing object majors as well that may address your issue. Please update via the steps below.

First get your license key from NinjaTrader under Help> License Key then exit NinjaTrader
Click on the link:http://ninjatrader.com/PlatformDirect
Enter your license key and press Submit
Select 'NinjaTrader 8'
Select 'Download'
Critical: Before running the installer, ensure NinjaTrader is closed.

Please let me know if you continue to experience the same.

[ra1den]

Hello, I've just updated to 8.0.15.1. The problem is still there, unfortunately.

[NinjaTrader_PatrickG]

I couldn't reproduce this symptom immediately. Are you able to provide exact steps and/or a video which begins with the drawing of the objects? I am suspicious that an anchor point being in the future (no data exists yet) or past (not enough historical data on the chart to encompass all anchor points) may be contributing.

Could you also include the data for one or both of the extended lines before/after the symptom occurs? Here is an example:

https://www.screencast.com/t/WLd4BvWul

[ra1den]

Hi, I have made another video showing the things you requested.

https://youtu.be/8x8HAP9o84A

I included the data for the line in the video, I forgot to show a before and after of the data, however I just now confirmed that it remains unchanged before and after this problem. This is expected since the data points are not changing, as the video shows.

Thanks!

[NinjaTrader_RyanM]

Hello ra1den,

Please send me your Workspaces, log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following in the email body:
ATTN RyanM
https://ninjatrader.com/support/foru...d.php?t=111824