Login failed. (Panic)

[Don David]

After the last update of Windows and my laptop's BIOS, I am unable to log into my account and I receive this message:
Error
My FXCM: Login failed. (Panic)

I've reinstalled Ninjatrader and so far and I haven't been able to solve the problem.
Can someone help me?

[NinjaTrader_Manfred]

Hello Don,

NinjaTrader has a safety feature in place that will remove your license key and login information if it cannot ensure it is still installed on the same computer.

The BIOS update likely triggered this system.

To correct this please re-enter your license key (if applicable) under Help > License Key.

Then examine your connection settings to ensure your username and password are still set correctly.

Once those values have been updated you should be able to sign in without further issues.

Please let me know should this not work!

[Don David]

Hello Manfred,
I tried your suggestion and it didn't work. It only returned to work after I created a new id.
Grateful for your attention.
Best regards