Charts

[suchy37]

For some reason on my charts all of yesterdays history is gone. It has compressed it and is not showing anything for yesterday. It has done this several times and I can not see certain days. Is there a way to fix this. I have attached a screenshot.

[NinjaTrader_ChrisL]

Hello suchy37,

Thanks for the post.

Please check in the log tab of your Control Center for errors. Please report them here if you see any.

To fix this missing data, please take these steps to clear your cache:

1. Shut down NinjaTrader.
2. Open the Documents > NinjaTrader 8 > db folder.
3. Delete the sub-folder named 'cache'.
4. Restart NinjaTrader and test the historical data download.

Please let me know if you see the same after completing these steps.

[suchy37]

I followed your instructions and it is still not displaying the historical data.

[NinjaTrader_ChrisL]

Hello suchy37,

Thanks for the reply.

Could you please send us an email by going to Help>Email Support from the Control Center? This will automatically attach your log files for me to review. Please paste the link to this forum thread in the body of the email.

I look forward to your response.