Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

sim account not working

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    sim account not working

    I am getting no market data available to drive simulation engine when using sim account on live data feed

    #2
    Hello nelsario,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by burtoninlondon, Today, 12:38 AM
    0 responses
    5 views
    0 likes
    Last Post burtoninlondon  
    Started by AaronKoRn, Yesterday, 09:49 PM
    0 responses
    14 views
    0 likes
    Last Post AaronKoRn  
    Started by carnitron, Yesterday, 08:42 PM
    0 responses
    11 views
    0 likes
    Last Post carnitron  
    Started by strategist007, Yesterday, 07:51 PM
    0 responses
    13 views
    0 likes
    Last Post strategist007  
    Started by StockTrader88, 03-06-2021, 08:58 AM
    44 responses
    3,982 views
    3 likes
    Last Post jhudas88  
    Working...
    X