Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT8-Missing Instrument and missing data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT8-Missing Instrument and missing data

    Hello, today i got another huge problem with my charting. First of all i connected to Kinetik EOD and tried to open a new chart for COCP. Result: Instrument not found!
    Then i connected to IB and tried to open a 1m chart for VVPR. Result: No quotes for today!
    Don´t know how to work with NT8 properly with these issues nearly every day.

    #2
    Hello,

    Thank you for the post.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Expand 'Other files' and enable 'Database file'.

    Please reference the following ticket number in the body of the email: 2432365 ATTN Melissa

    Thanks in advance; I look forward to resolving your inquiry.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CaptainJack, 05-29-2026, 05:09 AM
    0 responses
    70 views
    0 likes
    Last Post CaptainJack  
    Started by CaptainJack, 05-29-2026, 12:02 AM
    0 responses
    41 views
    0 likes
    Last Post CaptainJack  
    Started by charlesugo_1, 05-26-2026, 05:03 PM
    0 responses
    109 views
    0 likes
    Last Post charlesugo_1  
    Started by DannyP96, 05-18-2026, 02:38 PM
    1 response
    187 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 05-11-2026, 05:56 AM
    0 responses
    171 views
    0 likes
    Last Post CarlTrading  
    Working...
    X