NT8 Login issues with TD Ameritrade

njkiran

Junior Member

Join Date: Feb 2020

Posts: 2
#1

NT8 Login issues with TD Ameritrade

02-23-2020, 12:58 AM

Hello,

I've started receiving the following error message while logging into NT8 starting late last week. It was working all fine before then. I've subscription to Level II data from TD Ameritrade already. Any pointers or suggestion if I'm missing out something there?

Error: Unable to login in. WARNING: 3 INVALID LOGIN ATTEMPTS IN A ROW WILL LOCK OUT THE ACCOUNT! Error message from TD AMERITRADE: Source is not Whitelisted (Logon failed)

Thanks in advance!
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NinjaTrader_ChelseaB

NinjaTrader Customer Service

Join Date: Dec 2012

Posts: 25060
#2

02-23-2020, 08:18 PM

Hello njkiran,

May I confirm you have updated to 8.0.20.1 and clicked the Authorize button as per Advisory #38 send December 4th?

Below is a link to the advisory.

Help

https://ninjatrader.com/Advisories/TD-Ameritrade-Upgrade-NT8

Chelsea B.NinjaTrader Customer Service
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