
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Weekly chart not loading back far enough (8months only) when I asked for 5 years data
Collapse
X
-
Hello SAITON,
Thank you for your post.
I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "2417401 ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once you have emailed these to us, you may delete these compressed folders.
Thanks in advance; I look forward to resolving this item for you.
Marco G.NinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by futureszone, Today, 01:06 AM
|
0 responses
7 views
0 likes
|
Last Post
![]()
by futureszone
Today, 01:06 AM
|
||
Started by mels77, Yesterday, 11:58 PM
|
0 responses
12 views
0 likes
|
Last Post
![]()
by mels77
Yesterday, 11:58 PM
|
||
Started by ageeholdings, Yesterday, 10:13 PM
|
0 responses
7 views
0 likes
|
Last Post
![]()
by ageeholdings
Yesterday, 10:13 PM
|
||
Started by johnMoss, Yesterday, 08:56 PM
|
0 responses
7 views
0 likes
|
Last Post
![]()
by johnMoss
Yesterday, 08:56 PM
|
||
Started by alonso7kk, Yesterday, 06:57 PM
|
0 responses
20 views
0 likes
|
Last Post
![]()
by alonso7kk
Yesterday, 06:57 PM
|
Comment