Bad data

[Diezguinho]

Hello,

When I open NT8, the last candle of each graph shows wrong data, and this is saved in this way.
If I try to reload all historical data, it still doesn't work well.
However, if I delete the data from the "db" folder and the cache memory, then reload the graphics, it seems to work.
But the problem reappears when I restart the platform.
I have had this problem for a few days now, and it deforms the graphics, in addition to making the indicators useless, especially for tick charts.

I attach a screenshot of an example chart.

Regards,
Diego.

[NinjaTrader_ChrisSch]

Hello Diezguinho,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2411271" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.