Level 2/SuperDOM data issue

[NinjaCustomer]

also what's going on here with NQ (ES 09-18) also does this.. no contracts on the left side of the DOM. ?

It was fine yesterday.

YM 09-18 is fine

[NinjaCustomer]

the reason i changed to 09-18 for CL was because the DOM was doing this for 08-18 but not 09-18

do you know why the DOM does that?

8.0.14.2 64-bit

[NinjaTrader_PatrickG]

There is a known issue with CQG futures demos at the moment in which level II data is not displaying correctly as you've demonstrated in your screenshots. To confirm this is the same issue we're aware of, please confirm the following:

What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.X.0)

Who are you connected to? This is displayed in green on lower left corner of the Control Center window. Is this a live or demo data connection?

[NinjaCustomer]

version # already posted, CQG demo yes.

it's fine as long as it is temporary, i was thinking i did something to corrupt something.

[NinjaTrader_PatrickG]

Thanks for your patience.

CQG let us know that they have resolved the data issue on their end. Please restart NinjaTrader and test.

Please let me know if the issue persists.

[NinjaCustomer]

it's fixed now