My NT account (dorman) just got funded and I've signed up for the CQG/Continuum datafeed. However, I do not see the CQG/Continuum name in the Connections drop down menu. I am a lifetime user and the license key is typed in correctly. When I received the license key, the email said "for trading through Interactive Brokers." Now, I do not know if this has to be changed. If so, can you please help me out? Thanks.
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CQG/Continuum Provider Unavailable
Dear Patrick,
My NT account (dorman) just got funded and I've signed up for the CQG/Continuum datafeed. However, I do not see the CQG/Continuum name in the Connections drop down menu. I am a lifetime user and the license key is typed in correctly. When I received the license key, the email said "for trading through Interactive Brokers." Now, I do not know if this has to be changed. If so, can you please help me out? Thanks.Tags: None
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govinos , I've moved your post to it's own topic as it seemed to be unrelated to the topic you posted in. Please remember to only post in a topic if your post will be directly related to that topic. For a new inquiry, start a new forum topic in the relevant sub-forum.
Based on the information you've provided, your license key's provider needs to be swtiched. Please contact us via email at PlatformSales[AT]NinjaTrader[DOT]com with the same information you've posted here so we may quickly and accurately assist you. In the email, make sure to also include your current license key. DO NOT share you license key on the forums or in any public place.
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