Wrong Limit Order Submitting Price

[Polo Trader]

why does limit order fills up with price ?

[NinjaTrader_Tyler]

Hello Polo Trader,

Thanks for posting.

Please clarify- is your question about Limit order filling unexpectedly? Please provide as much detail as possible to help me best assist.

I look forward to your reply.

[Polo Trader]

yes, i get limit orders fills up but price does not touch the order

[NinjaTrader_Tyler]

Thanks for your reply.

Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 2396535 ATTN Tyler

I look forward to being of assistance.