Unable to select/click on chart objects

[Hank Scorpio]

I am having a charting issue where I cannot select any object on a chart, whether it is the data series, any indicator, or any drawing object I add. This issue started after upgrading my PC from Windows 7 to 10 due to the EOL of Windows 7. I've tried creating new workspaces with new charts, but nothing works. A similar topic mentioned making sure "Allow the selection or drag/drop of chart series" is checked, which it is. I have upgraded to the latest NT8 install v20.1 with no observable difference. Any ideas?

[NinjaTrader_Heath]

Hello Hank,

Thank you for your post.

Please follow the steps listed below to completely uninstall and reinstall NinjaTrader.

• If possible, copy your license key from the Control Center > Help > License Key.
• Close all running applications.
• Uninstall NinjaTrader within Windows Control Panel.
  • Windows Control Panel > Uninstall a Program
  • Select NinjaTrader 8 > Uninstall
  • Follow the Onscreen Prompts
• Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
• Reboot your PC.
• Once these steps are completed, download and install NT8 from the link below.
  • http://ninjatrader.com/PlatformDirect

Please let us know if we may be of further assistance.