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Troubleshooting why a strategy won't enable in chart properties...

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    Troubleshooting why a strategy won't enable in chart properties...

    Hello,

    I have a Strategy that won't enable in my chart.... Other than a data connection which I do have... What are the other reasons why a strategy won't enable.? The check mark dissapears after I click "OK" in the Order Confirmation Window....

    Michael

    #2
    Hello Mykro,

    Thanks for posting.

    Is Chart Trader enabled on the chart?

    Are you able to enable the built-in 'SampleMACrossover' strategy?
    Tyler M.NinjaTrader Customer Service

    Comment


      #3
      Tyler,

      To answer your question... Yes.. SampleMACrossover does enable... It must be in my coding in the Strategy thats the problem... I can't figure out what I did wrong..

      Comment


        #4
        Tyler,

        I'm going to start over... I'll work out.. Thanks

        Comment


          #5
          Hello Mykro,

          Thanks for your reply.

          The first thing I would recommend looking at is whether any error messages appear within the Logs tab at the time the strategy fails to enable. If this doesn't get you on the right path, please send me your log and trace files so that I may look into what occurred.

          You can do this by going to the Control Center-> Help-> Email Support

          Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

          Please reference the following ticket number in the body of the email: 2384623 ATTN Tyler
          Tyler M.NinjaTrader Customer Service

          Comment


            #6
            Originally posted by Mykro View Post
            Hello,

            I have a Strategy that won't enable in my chart.... Other than a data connection which I do have... What are the other reasons why a strategy won't enable.? The check mark dissapears after I click "OK" in the Order Confirmation Window....

            Michael
            It must be in my coding in the Strategy thats the problem... I can't figure out what I did wrong..

            Comment


              #7
              Hello laurenta53,

              If you need assistance with a NinjaScript strategy you've written, please don't hesitate to write in to PlatformSupport[AT]NinjaTrader[DOT]com. Including 'NinjaScript Support Request' will ensure that your inquiry goes to the correct technician.
              Tyler M.NinjaTrader Customer Service

              Comment

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