This is odd. The markets just opened. I can place orders in NQ and ES just fine. But when placing an order in CL, I get an error "market not open". It's obviously trading and open. Everything else is working fine...the CL chart and both the Jigsaw DOM and tape are working fine. I restarted Ninja and even made a new chart...It still says "market not open". I was trading CL fine with it Friday.
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Hello StevenNelson,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2380682" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
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