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Originally posted by NinjaTrader_ChrisSch View PostHello ****SON_JC,
Thank you for your note.
What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)
I look forward to your reply.
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Hello,
Thanks for your reply.
It's unclear to me what the problem might be from the video you provided. Please write in to PlatformSupport[AT]NinjaTrader[DOT]com to schedule a remote support call so I may take a look. Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday. Please reference the following ticket number in the body of the email: 2380647 ATTN Tyler.
I look forward to being of assistance.Tyler M.NinjaTrader Customer Service
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