Bugged menu

[DICKSON_JC]

Can anyone help me solve this bug? When I click on "New" for example, the drop-down menu scrolls. This happens with everyone.TY

https://www.screencast.com/t/ggtkeru4fyOb

[NinjaTrader_ChrisSch]

Hello ****SON_JC,

Thank you for your note.

What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)

I look forward to your reply.

[DICKSON_JC]

Hello ****SON_JC,

Thank you for your note.

What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)

I look forward to your reply.

I have ninja trader 8 and my version is 8.0.20.1 64-bits

[NinjaTrader_Tyler]

Hello,

Thanks for your reply.

It's unclear to me what the problem might be from the video you provided. Please write in to PlatformSupport[AT]NinjaTrader[DOT]com to schedule a remote support call so I may take a look. Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday. Please reference the following ticket number in the body of the email: 2380647 ATTN Tyler.

I look forward to being of assistance.