Unable to connect to NT Continuum: Failed to process "EventuallyConnected"

[pat9rb]

Friday around 4PM PST I got the following error message in NT8:

NinjaTrader Continuum (Live): Your session is about to close. (Panic).

My business partner received the same. However, I can't reconnect to NT Continuum, but he was able to without issue. The error message I receive is:

Failed to process 'EventuallyConnected' One or more errors occurred.

My sim account shows a yellow dot. My regular account shows a green dot. I can't enable any strategies on my sim account. (The checkbox is grayed out). I've tried resetting my sim account which had no effect.

When I try to connect to Kinetick - End of Day (free) I get the error:

Kinetick - End Of Day (Free): Error in opening connection Kinetick - End of Day (Free), exception caught: One of more errors occurred (Panic)

[NinjaTrader_ChelseaB]

Hello pat9rb,

Typically there is maintenance on the weekend with most brokerage servers on Friday night and / or Saturday.

Please wait until Sunday after 11 AM Pacific and restart NinjaTrader, as most brokerages will have the maintenance completed.

If you are unable to connect after this time, please send an email to platformsupport [at] ninjatrader [dot] com. So that we may further assist.

[guidalpi]

Hello Chelsea,

Is it possible to catch this exception (NinjaTrader Continuum (Live): Your session is about to close. (Panic)) and send an alert, as for example, an email?

Regards,

Guilherme.

[pat9rb]

Hello Chelsea,

Is it possible to catch this exception (NinjaTrader Continuum (Live): Your session is about to close. (Panic)) and send an alert, as for example, an email?

I know you weren't asking me, but... I wrote a Watchdog Alerts indicator that will generate messages on conditions like connection loss and strategy termination. It's written to pair up with a IFTTT Share Service I wrote to send alerts as push notifications to iOS and Android devices. You could modify the code to have it send through the Email share service. I use these with NT running on Amazon Workspaces to alert me if NT crashes or disconnects. Both are available for free.

https://ninjatraderecosystem.com/user-app-share-download/watchdog-alerts-indicator-for-nt8/

https://ninjatraderecosystem.com/user-app-share-download/ifttt-share-service-nt8/