NinjaTrader 8 Crashes (no logs, traces, etc) It doesn't even make it that far

[ldissinger]

Windows 10 Home Build 18362.535 Version 1903, 16GB of Ram Processor: 3.4Ghz I7

Installed latest version install.msi verison {E3268652-8B27-4277-8600-282A8A6DEA30}

I uninstalled v19, installed the latest which is 20.


System.Windows.Markup.XamlParseException
HResult=0x80131501
Message=Set property 'System.Windows.ResourceDictionary.DeferrableConte nt' threw an exception.
Source=PresentationFramework
StackTrace:
at System.Windows.Markup.XamlReader.RewrapException(E xception e, IXamlLineInfo lineInfo, Uri baseUri)
at System.Windows.Markup.WpfXamlLoader.Load(XamlReade r xamlReader, IXamlObjectWriterFactory writerFactory, Boolean skipJournaledProperties, Object rootObject, XamlObjectWriterSettings settings, Uri baseUri)
at System.Windows.Markup.WpfXamlLoader.LoadBaml(XamlR eader xamlReader, Boolean skipJournaledProperties, Object rootObject, XamlAccessLevel accessLevel, Uri baseUri)
at System.Windows.Markup.XamlReader.LoadBaml(Stream stream, ParserContext parserContext, Object parent, Boolean closeStream)
at System.Windows.Application.LoadBamlStreamWithSyncI nfo(Stream stream, ParserContext pc)
at NinjaTrader.App.LoadResources(String[]& errors)
at NinjaTrader.AppHelper.OnStartup(App app, StartupEventArgs e)
at NinjaTrader.App.OnStartup(Object sender, StartupEventArgs e)
at System.Windows.Application.OnStartup(StartupEventA rgs e)
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.Invok eImpl()
at System.Threading.ExecutionContext.RunInternal(Exec utionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionCon text executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run( CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invok e()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(In tPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation( Object o)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatch When(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeIm pl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl( DispatcherFrame frame)
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at NinjaTrader.App.Main()

Inner Exception 1:
XamlObjectWriterException: Provide value on 'MS.Internal.Markup.StaticExtension' threw an exception.

Inner Exception 2:
ArgumentException: 'System.Windows.Controls.WpfPropertyGrid.EditorKey s.TdaAuthorizeEditorKey' StaticExtension value cannot be resolved to an enumeration, static field, or static property.

Regards,

Leroy
P.S. Had a really hard time getting it to upgrade to v19. Had to force an uninstall, disable virus protection, etc...then I finally got it installed. V20 installed fine, but it will not run at all.

[ldissinger]

I do not have any pending updates to the .NET platform.

[NinjaTrader_Marco]

Hello Idissinger,

Thank you for your post.

I'd like to take a look at your log and trace files for this issue. These files contain diagnostic information related to what is occurring on your platform that will help us resolve this issue in a timely manner.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once you have emailed these to us, you may delete these compressed folders.


Thanks in advance; I look forward to resolving this item for you.