Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

ameritrade orders rejected after update to 8.0.20

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    ameritrade orders rejected after update to 8.0.20

    "invalid session affected order" when i try to place a trade using chart trader and td ameritrade account.
    i was having no problems until you forced us to update to the latest revision.
    i haven't changed a thing in my charts - works in 8.0.19 - broken in 8.0.20
    any idea how i can fix this.

    #2
    Hello dtl-saw,

    Thanks for writing in.

    CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.Please follow the steps below to manually attach your log and trace files to an email to platformsupport[at]ninjatrader[dot]com.
    • Open your NinjaTrader folder under My Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Please link this forum post in your reply, ATTN Ryan. Thanks in advance-
    Ryan S.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Taddypole, 04-26-2024, 02:47 PM
    5 responses
    32 views
    0 likes
    Last Post eDanny
    by eDanny
     
    Started by kujista, 04-23-2024, 06:23 AM
    6 responses
    46 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by giulyko00, 04-24-2024, 12:03 PM
    7 responses
    34 views
    0 likes
    Last Post eDanny
    by eDanny
     
    Started by NM_eFe, Today, 10:13 AM
    0 responses
    10 views
    0 likes
    Last Post NM_eFe
    by NM_eFe
     
    Started by hdge4u, Yesterday, 12:23 PM
    1 response
    10 views
    0 likes
    Last Post hdge4u
    by hdge4u
     
    Working...
    X