I had a workspace crash. Tried to fix it some contracts work but ES and CL won't. Rebuilt a new workspace from scratch and get the same problem. Attached log and trace files. Thank you.
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Hello Diver,
Thank you for the post.
Your log and trace files were not attached, but it would be more secure if you were to share them with us directly through the platform rather than on the forum.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: Attn Melissa 2352589.
I look forward to resolving your inquiry.
Melissa J.NinjaTrader Customer Service
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