Start very, very slow

[soyjesus]

Hello, Lately, when I activate Ninjatrader, it takes too long to connect. Sometimes it takes more than 10 minutes ... Where is the problem? Thanks and regards.

[NinjaTrader_PatrickG]

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• Did anything change about NinjaTrader or your PC since this symptom began? For example, a new workspace, or a Windows update, or switching internet service providers?
• Can you reproduce this symptom 100% of the time on startup? Or does it occur only intermittently?

[soyjesus]

* Version: 8.0.19.0 64-bit .
* Conected: real account with Ninjatrader Continuum.
* No change (the same workspace, the same Windows, etc.
* This symptom occurs the 100% on startup.

[NinjaTrader_PatrickG]

So we can further diagnose your system, start NinjaTrader in Safe Mode.

To enable safe mode, please use the following steps:

• Ensure NinjaTrader is shut down
• Hold the CONTROL key and double click the NinjaTrader icon.
• Keep the CONTROL key held down until you see the Control Center.
• You can verify you are in safe mode by going to Help -> About.

Once NinjaTrader has started on just the control center, please connect to a data feed then open a new chart with no custom bar types/indicators/templates and test for issues.

If there are no issues on this new workspace, please try opening the previous workspace by going to the Control Center > Workspaces > Choose your workspace.

If there are no issues, restart NinjaTrader normally and test for issues.

If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns.

Please let me know the results of this test.

[elkesoi]

I know this topic is old but in case my solution works for someone.
Check that you only have one workspace open. Sometimes some are left in suspense. Close all except the one you are working with.