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Control Panel not appearing on start up

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    Control Panel not appearing on start up

    When I launch NT8 the control panel icon appears in the task bar but not on the desktop. Tried shutting down and restarting NT8 and restarting computer - no change. Appreciate any help.

    #2
    Hello srbdoc,

    The Control Center may be out of view of the monitor.

    To bring a window back to view when it is off the monitor:
    • Navigate to the Windows Task-bar at the bottom of the screen
    • Find the Icon for the application in question with the window you want to bring back into view
    • If there are multiple windows open for that application, click the Icon and window previews will appear for all open windows
    • Right-click the preview for the window in question -> select Move
    • (If there are not multiple windows, right-click the taskbar-bar button for the application -> select Move)
    • Tap an arrow key (any directional arrow key) -> then move the mouse around until the window is visible on the screen -> click to stop moving
    • Save your workspace so that these windows will appear correctly upon the next open of NinjaTrader
    Below is a link to a short video that demonstrates.
    World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.
    Chelsea B.NinjaTrader Customer Service

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      #3
      Clicking on NT8 icon in task bar does not show any move option

      Comment


        #4
        Hello srbdoc,

        Are you hovering over the icon for the window preview?

        Are you right-clicking the window preview?
        Chelsea B.NinjaTrader Customer Service

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          #5
          reinstalled NT8 - got it worked out, thanks

          Comment


            #6
            This just happened to me. My whole workspace opens, but no control panel. And no control panel in the task bar. Is there any way to recover with out reinstalling? I tried safe mode already.

            Comment


              #7
              Hello 0x7e2,

              Thank you very much for your post and welcome to the NinjaTrader forums!

              Could you send us your log & trace files? We can then take a closer look at what occurred and how to best resolve this.

              To do this, please follow the steps below:
              • Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 8' folder
              • Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder
              • Send the 2 compressed folders as attachments to this email:
                • support (at) ninjatrader (dot) com
              • Please add a brief note of what occurred in the message
              • Once complete, you can delete these compressed folders
              Thanks in advance; I look forward to your email!

              Comment

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