Suspended in Task Manager

[Segwin]

Hi,

I'm getting the suspended message in task manager and NT8 just freezes.

I've emailed my log files.

Let me know.

[NinjaTrader_JamesG]

Hello Segwin,
I see that you posted here as well as sent a ticket to the platform support at [email protected].
I will work with you based on the inquiry you sent to the above-listed email.

[ferenc.]

I'm getting the suspended message in task manager and NT8 just freezes.



Me too, both in NT7 and NT8, as of yesterday. What is going on? This must be resolved quickly!

[NinjaTrader_Jermaine]

Hello ferenc,
I see that you posted here as well as sent a ticket to the platform support at [email protected].
I will work with you based on the inquiry you sent to the above-listed email.

[Segwin]

I'm getting the suspended message in task manager and NT8 just freezes.



Me too, both in NT7 and NT8, as of yesterday. What is going on? This must be resolved quickly!

You have to do a restore (which means you have to do a lot of backups). If you get charts with corrupted data you need to delete them - before logging into your broker - then after you log in you can try and start those charts again.

Been there - done that.

[NinjaTrader_Jermaine]

Hello ferenc,

Today I was able to resolve your NinjaTrader 7 and NinjaTrader 8 freeze issue by making sure you entered the correct username and password in the correct data feed connection.