my charts won't load properly

[diver]

I clicked on a popup before I rebooted and answered yes. Now when I try to bootup nothing is loading properly. HELP

[diver]

It was something about if you want to continue receiving some kind of update?

log and trace files attached

[NinjaTrader_ShawnB]

Hello diver,


Thanks for your post.


Please reinstall NinjaTrader with the steps below and let us know if you see the same behavior.
NOTE: This will NOT remove any of your indicators, workspaces, charts, connections, or other settings provided you DO NOT delete the NinjaTrader 8 Folder in the My Documents directory of Windows.


1. Close all running applications.
2. Make sure NinjaTrader is closed from the Windows Task Manager:

• Press CTRL + ALT + DEL on your keyboard > Start Task Manager > Processes tab > Locate and highlight "NinjaTrader.exe" > Click "End Process". If you don't see a NinjaTrader item here, that means NinjaTrader has been closed

3. Then from the Start menu select --> Control Panel --> Add and Remove Programs or Programs and Features
4. From Add and Remove Programs select NinjaTrader 8 and click Remove
5. Navigate to the following folders and delete any "NinjaTrader 8" folders located here:

• C:\Program Files (x86)\
• or
• C:\Program Files\

6. Once these steps are completed, download and install NinjaTrader from the link below:

• You can download here

Please let us know if you see the same behavior after the steps above.