NinjaTrader won't install - setup wizard ended prematurley

[NoamBarel]

Hello,
I am having a weird problem that for some reason preventing me from installing NT8 (latest version)
Can someone please help me with that?

[NinjaTrader_Jim]

Hello Noam,

Thanks for your post.

I would suggest using the Microsoft utility linked below to troubleshoot issues with installing the platform. This resource is publicly available. If issues persist, please let me know what operating system you are trying to install NinjaTrader on.

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

I look forward to being of further assistance.

[NoamBarel]

Hi Jim,
Thanks for your quick reply.

I uninstalled the previous NT8 I had using the Microsoft tool, but I still can't get the installer running correctly.
I'm using Windows 7.

Please advise.
Noam

[NinjaTrader_Jim]

Hello Noam,

Thanks for your reply.

I would next suggest attempting to run the installer through an elevated command prompt. This would be necessary if there are certain windows permissions that are preventing the installation.

A publicly resource describing how to do so is linked below.

https://help.foxitsoftware.com/kb/ho...inistrator.php

I may also suggest testing an MSI installer from another PC application, like 7zip. (Publicly available link below.) Please download the MSI installer for your PC and attempt the same to see if issues are more widespread than with NinjaTrader.

https://www.7-zip.org/download.html

If we cannot move forward from here, please reach out to me over email so we can schedule a call to troubleshoot further. You can email me at platformsupport [at] ninjatrader [dot] com with the text "Attn Jim 2314656" Please also include a link to this thread in your message. (Please include a time zone.) Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday.

I look forward to assisting.