NinjaTrader 8 Connections missing

[MAX]

Hello, I've the paid version 8.0.15.1 64-bit but cannot see all the brokers connection (see attached picture).

I see a lot missing (...Rithmic, Yahoo).

Could you please help me?

Thanks.

Max

[NinjaTrader_Heath]

Hello MAX,

Thank you for your post.

I see that you're using an older version of NinjaTrader 8. To update NinjaTrader, please follow the steps below.

• First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
• Click on the link: http://ninjatrader.com/PlatformDirect
• Enter your license key and press Submit
• Select 'NinjaTrader 8'
• Select 'Download'
• Critical: Before running the installer, ensure NinjaTrader is closed.

Please let me know if updating resolves your issue.

[MAX]

I've updated the platform but still the same.

[NinjaTrader_Heath]

Hello MAX,

Thank you for that update.

The connections you have available are dictated by your license key. So that I can further assist you please send a support request to us directly at PlatformSupport(at)NinjaTrader(dot)com, or through the platform in the Control Center by going to Help > Email Support. Please include "ATTN: Heath <2307675>" in the subject line so the request goes for me, I'll followup with a request for some account specific information.

Thank you, I look forward to your message.