Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT crashed again and lost my workspace AGAIN

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT crashed again and lost my workspace AGAIN

    NT crashed - multiple monitor set-up - super annoying as it destroys the current workspace.

    This message appeared - details could not be retrieved as the whole screen was messed up:



    Click image for larger version

Name:	Crash_Microsoft_Net.jpg
Views:	125
Size:	23.1 KB
ID:	1072686
    Attached Files

    #2
    Hello Irukandji,

    Thank you for your post.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN Marco G" in the subject line and a link to this forum post in the message body so I may investigate this matter further.

    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once you have emailed these to us, you may delete these compressed folders.

    I look forward to your reply.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CaptainJack, 05-29-2026, 05:09 AM
    0 responses
    87 views
    0 likes
    Last Post CaptainJack  
    Started by CaptainJack, 05-29-2026, 12:02 AM
    0 responses
    57 views
    0 likes
    Last Post CaptainJack  
    Started by charlesugo_1, 05-26-2026, 05:03 PM
    0 responses
    119 views
    0 likes
    Last Post charlesugo_1  
    Started by DannyP96, 05-18-2026, 02:38 PM
    1 response
    195 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 05-11-2026, 05:56 AM
    0 responses
    176 views
    0 likes
    Last Post CarlTrading  
    Working...
    X