Please someone help me, thanks
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Problem to start with Windows 8
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Problem to start with Windows 8
Hi, I'm new on the forum and today something happened to my platform (doesn't start on Windows 8 as it's displayed on the image). I didn't catch the NinjaTrader error window but there something about a XML missed.
Please someone help me, thanksTags: None
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Hello Naps19,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2285453" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
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