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Trade lines not displayed on the chart

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    Trade lines not displayed on the chart

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    Hi Team,

    I use the DOM to enter my trades. When entering a trade on my simulated account, the trade lines are correctly displayed on the chart. The issue is when I enter a trade on my live account, the same trade lines are not visible. As far as I can tell, the setting are the same. Can someone help me resolve this? I have attached a screenshot showing the Entry, Stop Loss and Target Profit lines being displayed on an entry for my simulated account.

    Ken
    Attached Files

    #2
    Hello pollard89143,

    Thank you for your note.

    The chart should display any orders relating to the selected account in Chart Trader. Could you please navigate to the Chart Trader panel on your chart and ensure your live account is selected? After doing so, are you now able to see your live orders displayed?

    Please let us know if we may assist further.

    Comment


      #3
      Hi Chris,

      Thank you so much for your fast response. Your resolution did the trick!!!!

      Comment


        #4
        I have a similar issue... I can see the entry and the stop/target arrow... but I don't see the line that connects them:

        Click image for larger version

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        Comment


          #5
          Hello juanvillegas,

          Are you these trades you submitted manually within NinjaTrader? If so this would be expected and the line connecting the entry and exit would only be visible when running an automated strategy and are not included for discretionary trades.
          Christopher J.NinjaTrader Customer Service

          Comment


            #6
            Thank you for your answer... these trades are executed automatically by Alerts, I guess that counts as a manual trade.

            Comment


              #7
              Originally posted by juankvillegas View Post
              I have a similar issue... I can see the entry and the stop/target arrow... but I don't see the line that connects them:

              Click image for larger version

Name:	OdEuOnJ.png
Views:	498
Size:	9.6 KB
ID:	1317782
              Same Happened to me. On Manual Trading in Chart Trader, NO LINES.
              NinjaTrader_ChristopherJ Can you add a feature request to add ALSO MANUAL TRADING to display Profit/Loss Lines like for Auto Strategies. I don't see
              a reason to diff between them. It is very helpful after a session to see right away where you win and when you have loss.
              Can you add this feature chris?
              Thx.

              Comment


                #8
                Hello IsaacBillion,


                Thank you for your input!


                Please use the following link to submit a feature request!

                Thank you in advance! We look forward to seeing your submitted request.

                Comment


                  #9
                  Originally posted by NinjaTrader_LuisH View Post
                  Hello IsaacBillion,


                  Thank you for your input!


                  Please use the following link to submit a feature request!

                  Thank you in advance! We look forward to seeing your submitted request.
                  Thanks. Please provide in the future better link ( i needed to figure it myself) .Thx.

                  Comment


                    #10
                    Originally posted by NinjaTrader_LuisH View Post
                    Hello IsaacBillion,


                    Thank you for your input!


                    Please use the following link to submit a feature request!

                    Thank you in advance! We look forward to seeing your submitted request.
                    Sent a request....

                    Comment


                      #11
                      Originally posted by NinjaTrader_LuisH View Post
                      Hello IsaacBillion,


                      Thank you for your input!


                      Please use the following link to submit a feature request!

                      Thank you in advance! We look forward to seeing your submitted request.
                      Another request from your luis NinjaTrader_LuisH :
                      I see that after many years that I've requested this, NinjaTrader Team made a PUBLIC request form that user can apply themselves and not rely on Customer forum support.
                      So there is a need for a one more little step: MAKE IT PUBLIC like YouTrack , Jira ,UserVoice , etc ... That way users can see transparently their features/bugs , how many votes they have, what the status of the feature etc.
                      IT'S TIME FOR YOU GUYS ON NT to be like Microsoft/AWS/Google!
                      Aren't you worth it?
                      (Please add this request yourself .... not me...
                      Thx

                      Comment


                        #12
                        IsaacBillion,


                        Thank you for the suggestion! Will bring it up.

                        Comment

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