Volumetric templates on the Interval Selector have the wrong time frame

[hurleydood]

I setup templates on the interval selector for a 1 minute Volumetric chart and 5 minute Volumetric both templates show the value 1 for the time frame.

[NinjaTrader_Melissa]

Hello hufleydood,

Thank you for the post.

Please select "Configure" in the interval selector and choose the bottom Volumetric 1 and select "Edit."
Next, please ensure the values match these before clicking "OK":

.

Please let us know if we may be of any further assistance.

[hurleydood]

Please try it out for yourself. It does not work.
Add a 1 minute and a 5 minute volumetric chart.
Then look at your interval dropdown.

[NinjaTrader_Melissa]

Hello,
Thank you for your response.
Yes, I did notice that if you keep the default values it will display as "1" no matter what the "Base Period Type" is set to. However, if you set the "Ticks per level" to 5 the interval will display correctly. I did this procedure then compared two charts; one was created this way, the other from the Data Series menu. Both charts displayed the same information.
Please let us know if we may be of any further assistance.

[hurleydood]

The Base Period Type I have set is 1, 5 and 15 minutes.
I want to keep the ticks per level to 1, the time interval displayed in the drop down selection is wrong. What is displayed is 1 1 1.
However when I select one of the "1"s it will show the value saved which is 5 Min Volumetric.
The default value displayed should be the time frame selected.
Should we do a screen share so I can show you?

[NinjaTrader_Melissa]

Hello,

Thank you for the update.

That is a great idea. So we can arrange a Remote Support session, please send an Email to [email protected] with "ATTN Melissa 2260010" in the subject.

In the body of the Email, please include your phone number and a good time to call.

I look forward to the session.