This is a first. When I launch NT8 a message pops up saying that the NT image is secured by AgileDotNet and cannot be accessed by my machine. It is completely blocking me from accessing NT8. Need help ASAP. thanks
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Hello srbdoc,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2257869" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
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