CQG/Continuum datafeed issue

[cls71]

Hello. I think there is a problem with the CQG / Continuum demo accounts. Right now they are not receiving real time. Thanks

[bkool]

same here...?

[NinjaTrader_ChrisSch]

Hello cls71,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2249246" in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.