Data missing. Cant click reload historical data

center94

Junior Member

Join Date: Dec 2018

Posts: 1
#1

Data missing. Cant click reload historical data

08-15-2019, 08:12 AM

All data on time and volume charts is missing for the ES today. Tried to reload and its grey'd out. Restarted computer and ninja multiple times
Tags: None
NinjaTrader_DrewO

NinjaTrader Customer Service

Join Date: Aug 2014

Posts: 1790
#2

08-15-2019, 08:22 AM

center94,

Thanks for your post.

We have received word of issues regarding connections to the NinjaTrader historical data servers this morning. We are currently checking into this for more information and will continue to investigate on our end.

I would recommend referring to the below forum thread started earlier today for updates:

missing price data 2 - NinjaTrader Support Forum

https://ninjatrader.com/support/forum/forum/ninjatrader-7/platform-technical-support/1067408-missing-price-data-2

missing price data from shut down last night to start at 6:25am PST NT7 with CQG feed shut down and restarted NT didn't update the data.
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