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unable to login live account

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    unable to login live account

    Hi support team,

    today I was unable to login into my live account, I tried, re-open ninjatrader 8, restart my computer and re-open again with no luck

    I am always receiving the message "Username or password is incorrect. (Logon failed)


    details:
    Live account
    balance below $50


    I use this account for practicing

    Regards

    #2
    Based on the information you've provided, it sounds like you need to speak with your broker. If your broker is NinjaTrader, you can contact them here:

    If you have any questions, concerns or feedback, or want to open an account, we're here to help. Click here to find the appropriate contact for your needs!

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