FXCM Connection Problem

[Benta]

Hello,

I migrate to NT8. I have a problem with the connection to FXCM while it works well on NT7. I have this error message:" My FXCM: No Trading Sessions found (Panic). Thank you for help.


Best regards.

[NinjaTrader_ChrisSch]

Hello Benta,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

* Open your NinjaTrader folder under Documents.
* Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
* Send the 2 compressed folders as attachments to this email.
* Once complete, you can delete these compressed folders.

I look forward to your reply.