Failed to verify license

[counterpoint]

I backed up NT8 this morning. After the backup completed it froze and I had to use task manager to terminate the program. Now when I try to start NT8 or 7 I'm getting the "failed to verify license" message. When I try to check my license I get a popup text box that states NT license servers could not be reached. Also states "Please enter your back door code here".

Suggestions?

I didn't change anything or do any extra backups -I just turned on my computer and opened Ninja and I get the same message. Ninja was loading to open very slowly and then I get the message "Failed to verify license. Please try again in a few minutes". I have a lifetime license. Maybe a problem on their end with their servers? Ninja let us know!

[NinjaTrader_PatrickG]

The licensing servers are running slowly this morning. The Server Team is working on a solution as we speak.

It has been reported by some clients that a restart of their PC has resolved the issue.

I'll update this post when I have more information.

[ilai74]

me too failed to verify license

[RichardHK]

And same in Hong Kong!

I guess the NT guys are busy fixing issue...

[sandman]

Same here (in Germany) for two users.

And all NinjaTrader website pages, incl this forum, load extremely slow.

sandman

[Segwin]

I backed up NT8 this morning. After the backup completed it froze and I had to use task manager to terminate the program. Now when I try to start NT8 or 7 I'm getting the "failed to verify license" message. When I try to check my license I get a popup text box that states NT license servers could not be reached. Also states "Please enter your back door code here".

Suggestions?