Candlestick tiny and flat

[chazyang]

Hi.

Please see the picture. The candlesticks on my FDAX chart are tiny and flat, but there is no problem on my ES chart.

I have tried to reset the database but no use. What can I do?

[chazyang]

[NinjaTrader_PatrickG]

It looks like historical data is significantly different causing the visual charting issue. In fact, data prior to the 18th seems to be near zero.

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
• If you right-click on your chart and select 'reload all historical data', does the chart correct itself?

[chazyang]

The issue is solved by "reload all historical data".

Thanks for the help!