how to edit/reset Playback Account Balance

[PLeary]

Somehow, my Playback Account has only $200 balance. How do I increase the balance? If I right-click on the account, the 'Edit Account' is grayed out. If I disconnect from Playback connection, then I don't see the Playback Account in the Account window.

[NinjaTrader_SergeyS]

Hello PLeary,

Thank you for posting.

What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 7.0.1000.? or 8.0.?.?)

Thanks in advance; I look forward to resolving your inquiry.

[PLeary]

8.0.18.0 64-bit

[NinjaTrader_SergeyS]

Hello PLeary,

Thank you for your reply.

I see that you're using an older version of NinjaTrader 8. To update NinjaTrader, please follow the steps below.

• First, copy your license key from NinjaTrader under Help> License Key then exit NinjaTrader
• Click on the link: http://ninjatrader.com/PlatformDirect
• Enter your license key and press Submit
• Select 'NinjaTrader 8'
• Select 'Download'
• Critical: Before running the installer, ensure NinjaTrader is closed

Additionally, we advise that you reset the Simulation account to resolve this item.

Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account.

• From the NinjaTrader Control Center window select the Accounts tab
• Right click on your simulation account and select 'Edit Account'
• Press the "Reset" button

Please let me know if you require any additional assistance.