barTimer waiting for real timedata before starting

[sejl11]

Hi, I am getting this message on the chart "barTimer waiting for real timedata before starting" and although I have a connection, the real data don't show up.

How can I fix this?

Thank you

[NinjaTrader_PatrickG]

This typically occurs when you're viewing an instrument for which there is no real-time data.

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader 8 are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.0.?.?)
• Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
• What instrument (and expiry if applicable) have you selected? For example, ES 06-19, AAPL, EURUSD, etc.
• (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

[Gustavo1976]

Hi,

I am having the same issue; it doesn't matter the timeframe, type of chart, etc. It only loads exactly to the point when I restart the connection, and that's it, it stops there with the message "barTimer waiting for real timedata before starting." I have no issues with other instruments but only ith RTY 03-22
version 8.0.25.0 64-bit
My broker is GFF Brokers
Instrument RTY 03-22
It doesn't work in any timeframe
I don't receive any error message other than the one got from the bartime. "barTimer waiting for real timedata before starting"

I would appreciate you letting me know what I have to do to solve this.

Thanks

[NinjaTrader_PatrickG]

This most typically occurs when the connected account isn't enabled for real-time data. Please contact GFF Brokers to confirm your real-time data subscriptions for RTY. If you need to adjust those, make sure to restart NinjaTrader after that adjustment.

If that is not the root cause and/or the symptom persists, please send me your log and trace files so that I may look into what occurred.

• You can do this by going to the Control Center-> Help-> Email Support
• Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
• Please reference the following ticket number in the body of the email: Patrick G ATTN 2182043

[NinjaTrader_PatrickG]

If you're viewing futures only, what is the purpose of the Coinbase connection? In other words, does everything work correctly if you connect only to NinjaTrader Continuum?

Also, If you're viewing any 'pure' cryptocurrency (e.g. BTCUSD not BTC 03-22) then what you're reporting would be expected since NinjaTrader Continuum does not provide data from cryptocurrency pairs.