Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

State: Unknown

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    State: Unknown

    Newbie on NT8. Kinetick EOD only, Dorman. Just added a group of new orders and received Order Pending on each. Two previous open orders now show Unknown in the State field. The Cancel is grayed out so I can't just reenter them without a possible dupe. How do I determine the State of these oreders, and why would the State have changed? Thanks.

    #2
    Hello bylld4,

    Thanks for writing in.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please include a link to this forum post in the body of your email.

    I look forward to your reply.
    Alan S.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Brevo, Today, 01:45 AM
    0 responses
    6 views
    0 likes
    Last Post Brevo
    by Brevo
     
    Started by aussugardefender, Today, 01:07 AM
    0 responses
    5 views
    0 likes
    Last Post aussugardefender  
    Started by pvincent, 06-23-2022, 12:53 PM
    14 responses
    242 views
    0 likes
    Last Post Nyman
    by Nyman
     
    Started by TraderG23, 12-08-2023, 07:56 AM
    9 responses
    384 views
    1 like
    Last Post Gavini
    by Gavini
     
    Started by oviejo, Today, 12:28 AM
    0 responses
    6 views
    0 likes
    Last Post oviejo
    by oviejo
     
    Working...
    X