Large gaps in charts - Grain futures only

[Jschmelz]

I'm noticing that my grain futures charts are showing large moves on current day charts while previous days are reporting prices from awhile back. I have attached a picture of my Dec 19 Corn futures view at the moment. You'll notice that the current price is 430.25 which is current but there's a large gap in the overnight session starting at 414.00 which isn't real. In fact this contract has been trading in between 430 - 450 since late May but the chart says we've been in the 410 - 420 area over the past couple days.

Any help? I'm signed up for a lifetime license and data for other futures contracts (CL, NQ, etc...) seem to be working just fine.

Thanks

[NinjaTrader_EricB]

Hello,

Thank you for your post.



Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

Include ticket number 2180532 in the body of the email.

Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.


We look forward to assisting further.

[Jschmelz]

Hey Eric,

Just sent you the email with the information you requested. Appreciate the help!