My NinjaTrader 8 suddenly stuck at verifying license. Reboot my PC. It didn't work. Download NinjaTrader 8. Reinstall. Same problem. How can I solve this problem? Please help. Thanks.
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Hello kalim,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2172270" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
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