My NinjaTrader 8 suddenly stuck at verifying license. Reboot my PC. It didn't work. Download NinjaTrader 8. Reinstall. Same problem. How can I solve this problem? Please help. Thanks.
-
Hello kalim,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2172270" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Comment
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
83 views
0 likes
|
by argusthome
03-08-2026, 10:06 AM
|
|||
|
0 responses
47 views
0 likes
|
03-06-2026, 11:18 AM
|
|||
|
0 responses
29 views
0 likes
|
by Deep42
03-06-2026, 12:28 AM
|
|||
|
0 responses
32 views
0 likes
|
03-05-2026, 06:15 PM
|
|||
|
0 responses
66 views
0 likes
|
by Mindset
02-28-2026, 06:16 AM
|
Comment