Playback Connection Dates

[sawtooth500]

Hello,

When I start a playback connection, why is the oldest date that I can select in NT8 1/1/2019? I can download Kinetick historical data older than that, but I can't set the date in NT8 older than that. What am I doing wrong?

[NinjaTrader_ShawnB]

Hello sawtooth500,

Thank you for your post.

Could you please send the log and trace from your platform to look further into this inquiry.

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2160421 Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.

[sawtooth500]

Thank you, email sent.