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    Crash feedback

    Hi,

    Unusually today, when Ninjatrader crashed out to desktop without warning, I actually got an intelligible message for a change. Posting it here, as it seems clear how this could be resolved (and I hope it will be).

    Thanks.


    #2
    pjsmith,

    Thanks for posting.

    I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20190517.XXXXX.txt'. There will likely be multiple files for each day.

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