After win10 update NT8 will not load

[dukeoferl]

Windows did a update on my win10 pc this morning and after a restart nt8 will not get past the opening "Verifying License" screen.

[NinjaTrader_ChrisSch]

Hello dukeoferl,

Thank you for your note.

Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2128096 " in the subject line so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

I look forward to your reply.

[dukeoferl]

I found the solution. The Win10 update was a security update and in windows firewall the settings
were changed to only allow NT8 only partial access the the network. Changed the settings and all
is back to normal. Hope this helps anyone else that this has affected.