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Problema al cargar datos históricos

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    Problema al cargar datos históricos

    Realizo la importación de datos desde mi cuenta DEMO pero no hay forma de que cargue datos más allá del 17 de marzo de 2019 ¿hay alguna variación en la forma de importar o con las cuentas DEMO?
    Gracias por su ayuda.

    #2

    Hello,




    Thank you for your post. To confirm, are you importing data via a text file or opening a chart?

    So I may accurately assist you, please answer all of the following questions:
    • Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
    • What instrument (and expiry if applicable) have you selected? For example, ES 06-19, AAPL, EURUSD, etc.
    • (For a chart) what interval is selected? For example, 5 minute, 1 day, 2000 volume, 4 Renko, etc.
    • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

    We look forward to assisting further.

    Comment


      #3
      Buenos días Eric B.
      Gracias por tu rápida respuesta.
      Me conecto con mi cuenta DEMO, que se conecta correctamente.
      Realizado la descarga de datos del FDAX 03-19, marco fechas de importación desde 15-03-19 al 31-03-19
      El tiempo de descarga es aproximadamente el normal.
      Me desconecto de la cuenta demo y paso a Playback Connection.
      Al ir a los datos históricos, puedo comprobar que no se han descargado. Se corta el 17 de marzo 2019 (incluso lo he comprobado en la carpeta de datos local, no están en la carpeta correspondiente)
      Los datos anteriores si que están.
      No hay error en la pantalla, porque simplemente no me deja seleccionar ninguna fecha posterior al 17 de marzo.
      Saludos

      Comment


        #4
        Thank you for your reply.

        This is due to the rollover to the FDAX 06-19 contract, later data will be seen via the updated contract.


        Please follow these steps to roll over the expiration date of a Futures contract:
        • Navigate to the Control Center > Tools > Database window.
        • Left-click the ‘Rollover’ button that appears just below the table under the ‘Rollover futures instruments’ section.
        • Close this window when this process completes.

        You can learn more about the different ways to rollover by visiting the link below:



        To view contract rollover, expiry dates, and other trading events click the link below.
        Please let us know if we may be of further assistance.

        Comment


          #5
          Muchas gracias Eric B, ya está solucionado.

          Comment

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