NT 8 not loading

[EzCohen]

Hi - unfortunately NT8 isn't loading this morning - it briefly verifies licence and loads custom assemblies and then swings back off. I updated to 8.0.17.2 but still no loading. Any thoughts on what I should try - I'm not getting a log file I could query.

[NinjaTrader_SergeyS]

Hello EzCohen,

Thanks for posting.

I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a message 'ATTN Sergey'.

Additionally, please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under My Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thanks in advance; I look forward to resolving this item.