Data Missing

[SOFI777]

I am on NT8 64-bit.


Globex data is not loading right. I right-licked for Reload All Historical Data but it's gray-out, I can not click. and I tried Tools--> Database Management--> and did both Reset DB and RepairDB. Did not work and restart my computer and tried both Connections for Kinetick-End of Day(Free) and also Simulated Data Feed but did not work. (I am on SIM)


Please advise how I can fix the data feed problem.....

[NinjaTrader_ShawnB]

Hello SOFI777,

Thank you for your post.

Could you please send the log and trace from your platform to look further into this inquiry.

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '2105242 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.